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General FAQ's

Yes, we do for all “franchise related” enquiries it is

Our head office address is:
Papa Johns UK & European Campus
11 Northfield Drive
Milton Keynes
MK15 0DQ

Franchising FAQ's

At the start of the franchise agreement there is an initial fee payable and this gives you the right to use the Papa Johns trademarks, its system for preparing, marketing and selling food products, its information, specifications, know-how and other confidential and proprietary information.

Included in the indicative total investment cost, there is also some allowance for management and staff training (part of the initial fee) and initial marketing support prior to opening.

Most of the start-up costs are comprised of building fit-out and equipment costs which will vary, depending on your site. Package normally includes all fixtures and fittings, signage, internal signs, map and frame, estate agent’s fee, legal fees, franchise fee, marketing fee, project management costs, and pre-opening expenses.

The initial franchise fee is £18,500 +VAT (at current rate) for each franchise unit; this gives you the right to use the Papa Johns trademarks, its systems for preparing, marketing and selling food products, its information, specifications, knowhow and other confidential and proprietary information.

In addition, there is a management services fee of 5% of the net sales and a national marketing fee of 4% of net sales. You will also be responsible for the rent, rates and utility costs of the store for the term of the franchise agreement.

We can talk to you more about specific areas and towns at the discovery meeting. You can also highlight your requested locations on the application form. See our Discovery Meeting page for more information.

We are always on the lookout for property with existing A5 consent (Hot food takeaway use). One of our acquisitions team will be able to advise you on this by emailing your property details to

We now only award the Papa Johns franchise to individuals who have the capabilities to operate a multi-store operation. If that sounds like you please get in touch.

This depends on whether we have property available in the chosen area, but typically the timescale is between 6-9 months. ​​​​​​​

You will receive 6 weeks training on our Management Training Programme for you to obtain our Restaurant Operations Certificate. The training takes place online or at our Milton Keynes Quality Control Centre and a ‘buddy’ store local to your home base.

Extensive and continuous support from a dedicated Franchise Business Manager and our Restaurant Support Centre Staff will assist you with recruiting and training new staff, marketing, product control, pricing and other operational areas.

Yes, however Papa Johns is a full time business and requires hands on involvement from the Franchisee Principle or a dedicated management team

No. Most of our franchisees did not have previous catering or retailing experience. The most successful franchisees are entrepreneurial, owner/operators and have excellent people skills.

In an average new store 20 jobs are created, split 40% full-time, 60% part-time. We seek, where possible, to operate standard opening hours for all of our stores and the typical closing time is 2300hrs. There are, of course, some units that operate different hours, but these are usually in non-residential areas where other outlets are also trading after 2300hrs.

Papa Johns has over 450 stores in the UK and many of our operators run multi-site business and earn a comfortable living from those stores. Individual earnings are dependent on many factors such as overheads and operating costs of the individual stores. There is no guarantee of success and we recommend that you seek independent legal advice in relation to the franchise agreement and seek independent financial advice in relation to the Papa Johns franchise opportunity.

If you could visit our colleagues will be delighted to help you with your international enquiry.

No. Our franchisees are given enough autonomy to ensure they operate in a way that suits their local area but they must still adhere to strict quality, safety and image regulations that Papa Johns enforces through store visits and frequent appraisals. We have the right to remove a store from a franchisee who we believe to be a sub-standard operator and have no hesitation in doing so when required.

Upon receipt of your completed application form you will be called by Phil Gaffer our Franchise Sales Business Development Manager who will explain the whole recruitment process in more detail. Take a look at our Franchise Process, or get going by completing our Franchise Enquiry Form.

The initial agreement is normally for 10 years. Subject to lease and other considerations, the franchise agreement is currently renewable by the franchisee at no additional charge.

For a traditional format new store opening, typically between £185,000 and £225,000 (excluding VAT and freehold), of which £100,000 should be in liquid funds.

Personal data provided as part of the application process will be kept for 12 months, some minimal data may be retained for future suppression purposes. Your rights as a data subject apply and these can be found on the Papa Johns GB website or by contacting

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